RE: IR# 2-1584427781 SR# 2-1575857935 – Name Resolution: IPCONFIG /REGISTERDNS fails IR # 2-1576458962

by Jack Richins

This has been resolved now. Nslookup is now reporting the correct ip address for the machine.

Thank you very much,
Jack

—–Original Message—–
From: Global Data Center Operations
Sent: Thursday, January 10, 2008 6:26 AM
To: hpindsme; IT Global Helpdesk
Cc: v-mohk; JACKR
Subject: RE: IR# 2-1584427781 SR# 2-1575857935 – Name Resolution: IPCONFIG /REGISTERDNS fails IR # 2-1576458962

Hello,

As per your request we have deleted the stale DNS mappings for the name Jackr3. Please allow some time to complete the replication. We will wait for your confirmation about the same.

Please let us know if DCOPS can be of further assistance

Thank you,

Nageswara Rao.D
DCOPS
425-705-9999 Option 1.

North America Region / USA Asia Region / Singapore Europe Region / Germany
Toll Free Number= 800-278-0335 Toll Free Number= 800-448-1505 Toll Free Number= 0800 3304267
Toll Number =1+ 212-444-0138 Toll Number = +65 66221096 Toll Number = +49 6951709182

[THREAD ID:2-Q77PHG]

—–Original Message—–

From: globalhd@microsoft.com
Sent: 1/8/2008 06:49:28 AM
To: dcops; hpindsme
Cc: v-mohk; JACKR
Subject: IR# 2-1584427781 SR# 2-1575857935 – Name Resolution: IPCONFIG /REGISTERDNS fails IR # 2-1576458962

Hello DCOPS,

As per the client’s email below, the issues seems to be persisting. Please investigate the issue further and reactivate the IR # 2-1576458962.

Thank you,

Jamal Abdul Nasser

Subject Matter Expert

IT Global Helpdesk.

http://fasthelp

[THREAD ID:2-Q77PHG]

—–Original Message—–
From: Jack.Richins@microsoft.com
Sent: 1/8/2008 05:27:27 AM
To: "IT Global Helpdesk" <globalhd@winse.microsoft.com>
Subject: SR# 2-1575857935 – Name Resolution: IPCONFIG /REGISTERDNS fails

This is still not working – I do not consider this resolved.

From: IT Global Helpdesk
Sent: Monday, January 07, 2008 2:21 PM
To: JACKR
Subject: SR# 2-1575857935 – Name Resolution: IPCONFIG /REGISTERDNS fails

Hello,

Our records indicate your Service Request 2-1575857935 has been closed. If you feel this SR was closed inappropriately, please reply to this e-mail.

Help us Improve – it’s easy!

Because your SR was originated via the Phone, we would love to hear your thoughts on our Phone Support service. Action Requested: Answer our brief 8-question survey. (20-30 second time investment) http://Consensus/Consensus/Survey.aspx?SurveyID=116391&SRNum=2-1575857935 Your feedback will directly impact the quality of service we can provide to you.

Did you know?

A large range of products are supported online via Chat Support. Pick a product to see if you can begin a Chat session. Also, check out Fasthelp – Your one-stop shop for Self-healing scripts, Easy how-to videos, other helpful tips, tricks, tools and links! And don’t forget EPE for Everyday Productivity resources!

To your productivity…

Thank you,

Pete Sysum

Program Manager – Helpdesk

[THREAD ID:2-Q77PHG]

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